Refund and Returns Policy

Refund and Returns Policy – Younus Prime LLC

Last Updated: October 25, 2026

At Younus Prime LLC, customer satisfaction is important to us. This Refund and Returns Policy explains how customers can request a return, replacement, or refund for eligible purchases made through our website.

1. Return Eligibility

Products may be eligible for return if they meet the applicable return conditions. To help us review your request, items should generally be:

• Unused and in their original condition.
• Returned with original packaging, where applicable.
• Accompanied by proof of purchase or order confirmation.

Certain products may be excluded from returns where permitted by applicable law. Any applicable exclusions will be communicated to customers.

2. How to Request a Return

To request a return, please contact our customer support team and provide:

• Your order number.
• The product you wish to return.
• The reason for your return.
• Photos of the item, if it arrived damaged or defective.

Our team will review your request and provide instructions if the return is approved. Please contact us before sending an item back.

3. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as reasonably possible. Include your order details and supporting photos when available.

We will review the issue and explain the available resolution, which may include a replacement, refund, or another appropriate solution.

4. Refunds

Once an approved return has been received and inspected, we will notify you of the outcome.

If your refund is approved, it will generally be issued to the original payment method. The time required for the funds to appear may depend on your payment provider or financial institution.

5. Exchanges

If you receive a defective, damaged, or incorrect product, contact our support team to discuss available exchange or replacement options. Exchanges are subject to product availability and applicable requirements.

6. Return Shipping Costs

Return shipping responsibilities may depend on the reason for the return and applicable law. If an item is damaged, defective, or incorrectly supplied, please contact us for instructions before arranging shipment.

7. Order Cancellations

If you need to cancel an order, contact us as soon as possible. Cancellation requests may depend on whether the order has already been processed or shipped. Orders that have already shipped may need to follow the return process.

8. Non-Returnable Items

Certain items may not be eligible for return for hygiene, safety, personalization, or other legitimate reasons, where permitted by law. Any applicable restrictions will be communicated clearly.

Nothing in this policy limits any consumer rights that cannot legally be excluded.

9. Contact Us

If you have questions about returns, refunds, exchanges, or cancellations, please contact our team.

Younus Prime LLC

Email: info@younusprimellc.com

Phone: +1-800-234-5678

Address: 7901 4TH ST N #16313, ST. PETERSBURG, FL 33702, USA

We appreciate your business and will do our best to make the resolution process clear and straightforward.